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Guest Comments
The management of Camps Bay Retreat is committed to providing 5* services and facilities to all our guests. We value all guest feedback and take our guest comments very serious. We are constantly monitoring independant online review and social media platforms and would like to address some of the more common concerns and questions relating to past guest experiences.
| Guest comment: Only thing we missed out on were the hotel dogs which were advertised on the website but had gone on holiday during our stay Recommendation: Being on guard 24 hrs, can be tiring at times. Even Ben, Blondie, Jess and Wanda enjoy the odd summer holiday to re-charge their batteries. |
| Guest comment: The BBQ evening was not as we expected as there was no choice at all on the menu. Recommendation: Several options have been tried and tested. Some received great reviews, other not as good. Our standardized menu for our braai nights offer our guests the experience associated with South African Cuisine. |
| Guest comment: I did not realize we had to walk over a hanging bridge to get to our room. Recommendation: Having the hanging bridge, has been introduced as a unique feature to the reserve, the bridge joins the Deck House, Villas and Earls Dyke Manor. We do recommend confirming location of your room upon making your booking. |
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Guests are also welcome to email manager@campsbayretreat.com with any feedback regarding their stay
7 Chilworth Road, Camps Bay, Cape Town, South Africa
Central Reservations : Tel. +27 (0) 21 437 9703 UK TOLL FREE NUMBER : 0808 238 0055 Email: book@campsbayretreat.com Copyright © 2008  |
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